Your identity is the Telegram ID
The account linked at sign-in is the account entitled to membership. Display names and usernames can change; the numeric ID is what the application uses for access. Open invitations with that account, especially if your Telegram app contains several accounts.
An invitation has its own short lifetime
The bot creates a personal join-request invitation that expires after one hour. Its expiry reduces unnecessary sharing; it does not shorten your subscription. If it expires before you join, send /access or use the dashboard’s resend button for a fresh one.
Renewal extends an active plan
A one-, three- or six-month renewal adds the relevant calendar months to your current end date while you remain active. A renewal after expiry starts from approval. The dashboard displays the resulting date in UTC. Lifetime has no recurring renewal but is limited to the operating lifetime of the service.
Access is managed channel by channel
The main directory and each provider destination are distinct Telegram chats. Removing a user from one chat does not remove them from the others. The operator must give its membership bot appropriate administrator permissions in every destination where expiry should be enforced.
Troubleshoot the right stage
If no invitation arrives, check that you have started and not blocked the bot. If a join request fails, check the linked account and membership status. If one provider destination fails while others work, report that exact channel to support. A general login reset may not fix a destination-specific permission problem.
Need a specific answer?
Ask about a provider, payment or membership before you subscribe.
Contact support on Telegram ↗